lourdesondemand.anytime.orgAscension Online Care

The care you need, online, anytime No time for sick time? Talk to an experienced doctor online 24/7 from wherever you are for your urgent care needs. Get Started Also available on Always open for your urgent care needs We’re here 24/7 with care that fits your schedule. No driving and no parking. We work quickly to understand you and your unique situation so we can provide the care you need to get you feeling better faster. If you are experiencing a major emergency, go to the ER as soon as possible or call 911. Getting Started 1. Download the app from the App Store or Google Play OR visit the website 2. Create your profile and tell us about your symptoms 3. Talk to a doctor and get the care you need ONLINE VISITS: CARE MADE EASIER Virtual Visits 24/7 Install the mobile app and get access to a doctor anytime, anywhere No Appointments No need to plan ahead; Just log on to talk to a doctor Safe and Secure We respect and protect your personal health information Available in All 50 States Use while traveling or on the go FREQUENTLY ASKED QUESTIONS What is ? is an easier way to see a doctor and get the care you and your family need. It’s one-on-one, personalized care where you and your doctor will have a video chat wherever you are – at home, at work or on the go – using your smartphone, tablet or laptop. It's easy to use, private and secure. No insurance required. offers: • Peace of mind with a doctor “on call” 24/7 to provide quality care • Consultation, diagnosis, and prescriptions (when appropriate) How do I get started? 1. Download the app from the App Store or Google Play OR visit the website 2. Create your profile and tell us about your symptoms 3. Talk to a doctor and get the care you need When would I use ? • I have a non-emergency condition and should probably see a doctor, but can’t fit it into my schedule • My doctor’s office is closed • It's difficult for me to get a doctor's appointment • I feel too sick to drive • I have children at home and don’t want to bring them to the doctor’s office with me Our experienced team provides online care – including diagnosis – for a wide variety of symptoms and conditions, including: • Urinary tract infections • Sinus or upper respiratory infections • Eye infections • Rash • Sore throat/strep/cough • Cold/flu • Fever • Seasonal allergies How do I add my spouse? Your spouse should create a separate account to enroll. How do I add a child to my account? Parents and guardians can add their children who are under age 18 to their account and have doctor visits on their behalf. Enroll yourself first and then add your child or dependent to your account. Questions & Assistance If you have any other questions, please call us at 833-433-5927 . You can also email our support team at ascensionsupport@americanwell.com . Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc. All rights reserved. The “Android” name, the Android logo, the “Google Play” brand, and other Google trademarks, are property of Google LLC. All rights reserved. Privacy Policy | Terms of Use © 2020 Ascension...